Project-Based Technical Services
On-site diagnostics and troubleshooting — when your remote team can't see the problem, we go find it.
L1: On-Site Diagnosis
Engineer visits site, inspects equipment/network/system, and identifies root cause. Delivers an English diagnostic report.
L2: Solution Design
Based on findings, engineer develops a remediation plan with steps, resources, and timeline. Delivers an English solution proposal.
L3: Implementation & Resolution
Upon client approval, engineer executes the fix on-site and verifies resolution. Delivers completion confirmation and closure report.
Common Use Cases
- Network intermittency — identifying switch loops or routing issues
- Server performance anomalies — tracing CPU/memory spikes
- New system deployment lag — testing network vs. application bottlenecks